Manage customers
In RechNex, Customers is your address book for companies and private persons. Master data flows into offers and QR invoices — without CSV import, tags or groups.
01
1. Create a customer
Open Customers → New customer. Choose Company or Private person. Company name or first + last name is required. New customers are always Active. Optional: customer number, address, VAT number, debtor segment, notes. No UID field on the customer.
- Company or private person — required fields by type
- Company profile assignment; customer number auto/manual per settings
- Email, phone, address including address line 2 and country
- Optional VAT number, debtor segment (B2B/B2C), notes
- 1Open Customers → New customer
- 2Choose type and fill required fields
- 3Check contacts for document delivery
- 4Save — customer is selectable in offer/invoice
02
2. Maintain master data
In the profile and Edit form you maintain the same fields as on create. The company profile cannot be reassigned later. UID and payment terms live in company settings — not on the customer.
- Tabs: basic data, issued/received documents, statistics
- Edit: contact person, address line 2, VAT number, debtor segment, status
- List: search, Active/Archived filters, sort, company filter
- From the profile: New invoice or New letter (when active)
- 1Open the list and select a record
- 2Click Edit and update fields
- 3Save — applies to new documents
03
3. Archive and reactivate
Customers are not hard-deleted — they are archived. Archived customers leave offer/invoice pickers and can be reactivated anytime.
- Status Active or Archived — no hard delete
- Archive from list (with confirmation), profile or edit status
- Reactivate via Make active or status Active
- 1Find an active customer
- 2Choose Archive
- 3Reactivate when needed